Below, we'll start with the college's basic Contact and Help Desk information before we discuss specific departments, along with their contact information and the most frequent question and request types they receive.
Note that if you're someone who prefers to communicate via email, please be sure to provide enough context (including your name and course title) that we can respond quickly and appropriately. Also, if you're ever unsure who to contact, give us a call and we'll do our best to direct you. We're here to help!
ACHS General Contact Information
If you need help with general questions please use the following contact information:
American College of Healthcare Sciences
Email: achs@achs.edu
Fax: (503) 244-0727
Call: (800) 487-8839
(M-F from 8:30 a.m. to 5:30 p.m. (PST))
Address: 5005 SW Macadam Avenue, Portland, Oregon 97239, USA
You are also always welcome to contact ACHS President, Dorene Petersen, directly by phone at (800) 487-8839, or email at feedback@achs.edu.
Canvas Tech Support
Whenever you're logged into your course, you have a number of fantastic resources available just one click away. Notice the "Help" icon available at the bottom left of the global navigation bar. Clicking it will reveal a host of great Canvas help resources, including: 
- Searching the Canvas Guides
- Reporting a Problem
- Accessibility Help
- Canvas Support Hotline
1-844-889-5681 - Chat with Canvas Support
- Ask the Community, and;
- Submit a Feature Idea
We bolded the two options above of particular note. There is a 24/hour 365/day phone and chat support service available to all ACHS students. If you're having technical trouble, this is your absolute best bet. They are surprisingly fast, and fantastic -- don't hesitate to give it a try!
If you are experiencing any other technical issues, please call (800) 487-8839, (503) 244-0726, or email stuserv@achs.edu.
Contact Information by Department
For the contact information specific to a team or department, click on the appropriate title below. Please take a few minutes to click through each department to better understand who you might need to contact for different needs.
If you're currently accessing this page from within a course, click here to open a version that can be bookmarked. You'll want to bookmark this page for future reference.
Instructors and Course Related Questions
All course-related questions should first be addressed to your course instructor. You can reach your instructor via email or via the various discussion venues in your virtual classroom.
For any further program, course, or procedural questions, be sure to review the FAQ section in your classes. Our ACHS online knowledge-base contains all information that is available in our Program Catalog, as well as all procedures and policies, for your convenience.
Please post any general questions to the Instructor's Virtual Office discussion board before contacting the instructor directly. This way, all your fellow classmates will benefit from the question and answer process… much like in a live classroom!
If you need to contact your instructor, ACHS email addresses use the following format: “firstnamelastname”@achs.edu.
(For example: Heather Baley can be reached at heatherbaley@achs.edu.)
If you are not sure of your instructor’s email address, send your message to Student Services at stuserv@achs.edu and we will ensure it reaches your instructor.